The business of agents.
Perspectives on ownership, operating leverage and the work that comes next.
Operating leverage
4 min read
How agentic implementation improves margins
Less avoidable work, better execution and a cost base that scales more slowly than revenue. Where the margin comes from—and how to prove it.
Implementation
5 min read
Agentic implementation: three cases and what their results actually show
Klarna, Rakuten and Morgan Stanley show different forms of leverage. A closer look at the reported results, the caveats and the distance between productivity and profit.
Agentic commerce
5 min read
Shopify and MCP: commerce becomes an agent workflow
What Shopify’s MCP and UCP integrations enable—from product discovery to checkout—and what merchants should measure before calling it a new growth channel.
Agentic business
2 min read
The agentic business is still a business
Autonomy is not a business model. The advantage lies in how work is assigned, measured and owned.
Operating leverage
3 min read
AI margin improvement begins with the workflow
The savings are not automatic. A transparent example of the economics—and the costs that a demo leaves out.
Ownership
2 min read
Buying a business for its automation potential
Buy a business that works today. Treat automation as measurable upside, not a reason to overpay.